Programme Policy Officers (CBT Operations) NOB at World Food Programme (WFP)

Requisition #: 73502
Location: Maiduguri, Borno

Organizational Context

• This job is found in our Headquarters (HQ), Regional Bureaux (RBs) or Country Offices (COs) and job holders report to a more senior Programme Policy Officer.
• Job holders operate with a high degree of independence, manage more junior staff to ensure that programme and policy objectives are achieved in full. They are usually involved in a wide variety of programme and policy activities and analytical work, some of which may be of a considerable complexity. At this level job holders are expected to contribute to performance improvement.

Job Purpose

• To provide support to policy and programme activities that effectively meet food assistance needs.

Key Accountabilities (not all-inclusive)
Within delegated authority and in close coordination with Programme, Finance and Supply Chain and IT, the Programme Officer - CBT will be responsible for the following duties:

• Support the implementation of CBT, ensuring that the core functional areas of WFP (Programme, Supply Chain, Finance, ICT/SCOPE, Security) are incorporated into the planning, contracting, registration, distribution and reporting of the interventions, ensuring alignment with wider CBT policies and guidance.
• Prepare, adjust and update the distribution plan including the scale up plan as per WFP strategies and global plans; Track progress against plan and immediately bring potential delays or capacity constraints to the attention of the coordinator before they occur and propose solutions;
• Support the engagement with potential Cooperating Partners to co-operate with WFP in CBT modality, monitor CPs activities, support timely and quality reporting, and follow up timely invoicing and payments.
• Follow up Financial Service Providers (FSPs) field activities and implementation of the obligations established in the relevant contracts
• Provide field level operational support, including participation in needs assessments, monitoring/follow up activities, beneficiary verifications, retailers/agent’s verifications and sensitization/training processes.
• Coordinate within WFP and with CPs the planning and implementation of specific CBT activities such as targeting, registration, distribution, reporting of achievements against plan as required. Ensure all equipment, material, CP staff/Volunteers, security/crowd control arrangements and transport required for the duration of each exercise.
• Assure that all WINGS and SCOPE procedures are implemented and followed up for all distribution cycles.
• Support the reconciliation processes, analyze and report on a monthly basis. Maintain records for audit purposes.
• Support the update of the Risk Register matrix and the implementation of mitigation measures.
• Recommend improvements in implementation SOPs, internal controls and Programme design.
• Assist in cost analysis, assessments, transfer value reviews etc. as required;
• Carry out any other official business as requested.

4Ps Core Organisational Capabilities
Purpose:

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
• Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
• Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
• Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People:

• Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
• Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
• Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
• Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance:

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
• Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
• Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
• Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership:

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
• Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
• Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
• Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

Standard Minimum Qualifications
Education:

• Advanced University degree in International Affairs, Economics, Nutrition/Health, Agriculture, Environmental Science, Social Sciences or other field relevant to international development assistance, or First University Degree with additional years of related work experience and/or trainings/courses.

Experience & Skills:

• Five years of professional experience, preferably in areas of development, emergencies or food security.
• Technical knowledge through exposure to technical teams.
• Good computer and numerical skills
• Leadership of implementing programmes.
• Involved into policy discussions and decisions.
• Able to live and operate in field locations with very basic infrastructure and amenities
• Language: Fluency (level C) in English language.

Desired Experiences For Entry Into The Role:

• Punctual, proactive, motivated and detail-oriented;
• Good Planning skills;
• Good numerical skills;
• Computer literate;
• Able to operate effectively and efficiently in a high-pressure and fast-paced department in which often involves rapid change;
• Strong communication skills and willingness to follow-up with individuals and departments in order to achieve goals;
• Able to operate with compassion and impartiality and demonstrate a high level of sensitivity and respect towards beneficiaries of all ages, locations and ethnic backgrounds;
• Able to live and operate in field locations with very basic infrastructure and amenities.