Public Area Attendant at Lilygate Hotels

Reports: House Keeping Public Area Supervisor

Position Summary

• Keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition.
• Public area attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also be able to address guest requests and problems.

Duties and Responsibilities

• Cleans rooms, hallways and restrooms.
• Cleans and maintains restaurants and banquet halls.
• Sweeps carpets.
• Empties ashtrays and urns.
• Polishes furniture and fixtures.
• Vacuums and polishes elevators.
• Keeps the front of the hotel free from trash.
• Cleans rugs, carpets and upholstered furniture using a vacuum cleaner , broom and shampoo machine.
• Washes walls and ceilings, moves and arranges furniture, and turns mattresses.
• Sweeps, mops, scrubs, waxes, and polishes floors.
• Dusts and polishes metal work.
• Collects solid linen supplies in floor linen closets.
• Maintains housekeeping carts.
• Removes trash collected by room attendants.
• Responsible for upkeep of all the equipment which he is using i.e., Vacuum cleaner, trolleys, Scrubbing machine.
• Responsible for maintaining a time schedule for cleaning of their areas.
• Responsible for spring cleaning of their area as per the schedule given to them.
• Authorised to enter into offices for maintenance or other activities like pest control, shampooing of carpet etc.

Requirements

• Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.

Education:

• High School or equivalent or 1 year diploma in hotel management.

Experience:

• Previous hotel-related experience desired.