Senior Software Engineer - Avaya IVR Developer at ISON BPO

Job Description

• As a Team Member, actively participate in the design, architecture, development, and testing of solutions.
• Adhere to methodologies for change control, release and validation.
• Mentor and provide technical guidance for other engineers as appropriate.
• Provide application support for existing software tools and products.
• Employ the appropriate use of design patterns.

Required Skills

• Experience in Object Oriented design and programming.
• A strong understanding of software architectures.
• A minimum of 5 years professional software development experience with demonstrated strength in Java technologies.

Experience with the following technologies:

• Relevant internet technologies, e.g.: HTTP, HTML, XML, JavaScript, VXML etc.
• Web Services, e.g.: RESTful and/or SOAP
• Avaya Experience Portal or Avaya Dialog Designer development environments.
• Server side Java technologies, e.g.: Java, J2EE, Servlets, JSPs, tag libraries, JMS
• Frameworks and libraries, e.g.: JUnit, Struts, Spring, JDBC
• Application Servers, e.g.: Tomcat, WebSphere
• Avaya Experience Portal (or Voice Portal) administration and configuration
• Relational databases, e.g.: Oracle, SQL Server

Additional experience:

• Experience with telephony systems integration, IVR or CTI.
• Development on other IVR platforms.