Front Desk/Receptionist at Byteworks

Job Summary

• Responsible for handling front office reception and administration duties, including guest, stakeholder and customer relations services.
• Greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Will also schedule meetings and travel for executives.

Job Description

• Answer phones and operate a switchboard; Route calls to specific people.
• Answer inquiries about company.
• Greet visitors warmly and make sure they are comfortable.
• Call persons waiting for visitor and book them an office or boardroom to meet in.
• Arrange appointments. Update appointment calendars. Schedule meetings, trainings and KDS sessions.
• Make coffee and set out food.
• Ensure reception area is tidy.
• Coordinate mail flow in and out of office.
• Coordinate office activities.
• Give visitors badges and direct them to where they can sign in.
• Collect and distribute parcels and other mail.
• Perform basic bookkeeping, filing, and clerical duties.
• Prepare travel vouchers.
• Take and relay messages.
• Schedule follow-up appointments.

Reporting:

• Daily reports on status of deliverables
• Daily reports to line supervisor on challenges, solutions and recommendations for effectiveness.
• Weekly Reports to the Human Resources Department on activities, challenges, solutions and recommendations for effectiveness.
• Monthly reports on projects worked and achievements