Receptionist at Helen Couture

Job Description

• We at HC are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Assigning new or lost employee badges
• Problem Solver – develop and apply solutions to identified problems and issues

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Intermediate to advanced knowledge of Microsoft Outlook, Word, Excel, and PowerPoint as well as Web and Social media usage.
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Ability to interact successfully with both internal and external customers at all levels
• High school degree
• University degree; additional certification in Office Management is a plus
• Loss Prevention or Administrative experience is a plus.