IT Account Manager at WOW Jobs

Details:

           Updating outdated applications

• Install and upgrade database applications
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Creating new database, updating and amending existing databases
• Integrating information in the database into new applications
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)