Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Oct 12, 2017
    Deadline: Oct 19, 2017
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, India, the company ranks amongst the top 5 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G,3G and 4G services, fixed line, high spee...
    Read more about this company

     

    Technology & Customer Support Executive

    Job Description
    Looking for a candidate to fill the role of Technology & Customer Support Executive in the Networks Function. The successful candidate would be responsible for:

    • Support Operational interface to both internal and external stakeholders to ensure customer issues are resolved within acceptable KPIs.
    • Communicate all service-affecting failures in the system to the Commercial teams and follow through until resolved.
    • Serve as the single point of contact (SPOC) to MS for all Airtel subscribers' complaint channel or communication.
    • Ensure adherence to SLAs where necessary to ensure Airtel interests are not jeopardized at all times.

    Requirements
    Applicants must have;

    • A Bachelor's degree or HND in Engineering or any related applied science field.
    • At least 4-year work experience in Telecoms Industry
    • Technical knowledge of Network Elements like Switching systems, RAN, MPBN, SIGTRAN, SIP, Transmission, IN and VAS.
    • Basic troubleshooting skills on Network elements
    • Experience in different network vendor areas e.g Ericsson, Huawei, ZTE, NSN etc.

    Method of Application

    Interested and qualified? Go to Airtel on www.linkedin.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Airtel Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail