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  • Posted: Aug 11, 2017
    Deadline: Aug 14, 2017
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    Maurice Xandra Solutions is a management consulting company that renders quality services in Human Resource, Management and Process improvement. MXS Limited was set up to provide high quality, up to date training, team management and process improvement services for its clients.
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    Assistant General Manager Hotels, Restaurant and Production

    Details:
    Our client, a group of companies in FMCG, film and hospitality sectors, needs Assistant General Managers (Hotel, Production, Restaurant) to manage the hotels and restaurants efficiently, effectively and profitably ensuring that standards of a three star hotel are achieved and sustained in line with the company’s long term development plan. Must strike a balance between customer satisfaction and effective business management, ensuring financial viability, and facilitate a smooth-running customer service, while ensuring staff work together as a team. In order to contribute to the building of an environment where people are well managed, appropriately rewarded, recognised, and challenged, and fully engaged.

    Responsibilities

    • Developing strategies that ensures optimum utilization of the hotel and Restaurants to ensure continuous profitability
    • Ensures adherence to the established operating procedures and hotel policies
    • Contribute to the development and production of the company annual business plan.
    • Put in place controls which ensures that assets are maintained timely and periodically.
    • Ensuring that the Unit’s operations are within the approved budget limit.
    • Monitor customer feedback on a daily basis and use it constructively to improve service and offerings
    • Ensuring that all equipments are in good condition and performing optimally.
    • Hold monthly communication and review meetings with subordinates and produce minutes of such meetings.
    • Ensure that hotels and Restaurant activities are controlled effectively and manage performance against plans, focusing on continuous improvement in line with the company's mission, vision and objectives.
    • Develop Staff competencies and monitor training and Participate in staff planning and appraisal.
    • Ensure that transparency, honesty and accountability are imbedded in the procurement Team for Hotels and Restaurants.
    • Maintain public relations with customers and corporate organizations.
    • Ensure proper co-ordination between all the departments of the hotels and also interpersonal relationships amongst hotel staff.
    • Ensure the effective dissemination of Health, Safety, & Environment (HSE) Policy and Procedure to the Subordinates.
    • Build and lead an effective and cohesive Management Team in consultation and implement effective succession planning, people management, development, recruitment, and retention strategies for the division.
    • Manage the performance of all heads of department within the division through a formal Performance Management System.
    • Develop, implement and enhance document record keeping and accounting systems making use of current computer technology.

    Experience & Qualification
    AGM Hotel (No gender preference)

    Bachelor’s degree level, with minimum ten years experience in hotel management. Minimum five years experience working a property with at least 100 guest rooms and exceeds a 3 Star 3 Diamonds rating.

    AGM Production, AGM Restaurants (Males)
    Bachelor’s degree level, with minimum ten years experience in restaurant management/production. Should have experience in working in fastfood or businesses with multiple sites across the nation and is able to collate information timely to consolidate on daily, weekly and monthly basis. Must be sound in the identifying the risks such businesses face in the midst of expansion and how to mitigate such risks.

    Please do not send cover letters and only candidates in PH or those willing to relocate need apply.


    Location-Port Harcourt, Nigeria

    Method of Application

    Kindly send CVs to hr@mauricexandra.com with the job title as subject matter.

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