Radio Access Performance Engineer at MTN Nigeria

Division: Network Group

Core Purpose of the Job

• To measure the network indicators and provide NWG with data/information.
• To evaluate trends in network performance and recommend solutions to optimize network performance

Job Summary

• Monitor and ensure degradations on the radio access network are escalated to the respective Managed Services Vendors and Partners
• Ensure resolution of escalated issues within SLA
• Evaluate the impact of changes/parameter optimization on the radio access network
• Generate radio access network statistical analysis
• Provide insights and reports on the radio access network performance
• Analyze radio KPIs and measurements that reflect customer experience
• Continuous liaison with internal and external stakeholders (Marketing, Key Accounts Managers, Customer Relations, IS, NWG, Corporate clients, etc) to ensure hitch-free sales operations

Education

• First degree in Electrical Electronics or Computer Science

Experience:

• Minimum of 3 years’ experience in an area of specialisation
• Experience working in a medium organization
• Technical experience in telecommunication environment

Job Conditions

• Normal MTNN working conditions
• May be required to work extended hours
• Team based
• Field and office bound