Outlet Supervisor at Workforce Group

Details:

• An Outlet Supervisor is a person who serves as the captain of hospitality company staffs with goals like providing exceptional customer service. Outlet Supervisors are highly motivated personnel, committed to their superior and have great management and organizational skills. They usually work together with the company’s senior or executive chef and work under the close supervision of a general Supervisor.
• Outlet Supervisor are responsible for company’s outlet performance like personnel management, beverage and foods and other services and operations. They monitor and make sure that there is a smooth running of customer service areas and satisfaction.
• The outlet Supervisor interacts with their clients in order to make sure that satisfaction and promotion of facilities and services are adequately met. An outlet Supervisor communicates with other departments in order make sure that customers’ needs are satisfied and met. They make sure that good handling of cash is properly followed. They also deal with customer’s complaint and listen with some feedbacks so as to improve their services.
• The Supervisor is responsible in recruiting team professional as well as qualified staff who is dedicated to provide great services. They organize appointments and meetings for staff, change menu and other matters related to their line of work and implement trainings for employees if needed. Outlet Supervisors focus on safety and health standards in order to make sure that their teams have good knowledge on safe working condition.
• The outlet Supervisor is in-charge of performance and sales of the company and ensures that the company’s profits and goals are met. They take monthly inventories with their supplies and maintain an optimum stock level so as to meet their customer’s demand. They avoid excess and detect waste for optimum profit without affecting the company’s performance.