Front Office Supervisor at American University of Nigeria (AUN)

Department: Front Office
Reports To:  Front Office Manager

Job Summary

• Directly supervises all front office personnel and ensures proper completion of all front office duties.
• Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
• Prepare monthly reports and budget for front office department.

Duties and Responsibilities

• Trains, cross -trains, and retrains all front office personnel.
• Participates in the selection of front office personnel.
• Schedules the front office staff.
• Schedules drivers and hotel vehicle movement.
• Manage transport department unit of the hotel.
• Ensure all vehicles are in good condition and serviceable.
• Coordinates Porters and Concierge operation.

Skills and Requirements

• Minimum of 3 years Professional skills and experience in 4 star hotel.
• Excellent communication skill in English both writing and speaking
• Minimum of National Diploma from recognized institution in Nigeria.
• Must have legal right to reside and work in Nigeria.
• Possession of professional training certifications will be added advantage.

AUN Hotel Offers

• Excellent opportunities for career development.
• Professional working environment.
• Competitive salary.