Front Desk Officer at eRecruiter Nigeria

Job Profile

• To provide a point of contact for incoming telephone calls, granting access to the building, and supporting the highest level of customer service for clients, staff, and visitors.

Key Responsibilities

• Grant access to the building by appropriate implementation of visitors policy
• Answer incoming telephone calls, assist callers, take messages, provide information, make community referrals, and direct calls to staff members
• Update and maintain client information and program tracking.
• Accurately document all activities. Notify appropriate supervisor and/or manager of any critical incidents or emergencies.
• Route incoming paperwork to appropriate staff members.
• Participate in agency activities and committees as needed or desired
• Provide timely referral to the staff for appointments or other assistance.

Key Requirements

• 2-3 years minimal experience in Front Desk Management/Administration
• B.Sc in any related discipline
• Due to equal opportunities, Females are Highly encouraged to apply
• Must be Young (Below 30 years)
• Must live within/around AMAC
• Good telephone and e-mail etiquette
• Exceptional communication skills
• Conflict resolution skills
• Good computer skills
• Ability to work under stress
• Pleasant personality
• Ability to make good judgments and sound decisions
• Human relation skills.