Customer Care Officer at W-Holistic

Responsibilities
The responsibilities of the ideal candidate will be to:

• Attend to customers orders, enquires and complains through answering phone calls, responding to mails, and other social media platforms.
• Prepare reports by collecting and analysing customers orders, enquiries and complains, and send it through the management reporting system.
• Occasionally be involved in attending to walk-in customers, and going on errands, as required by the CEO.
• Contribute to team effort by accomplishing related results as needed.

Minimum Qualification

• The candidates should have OND/HND in any field with at least 1 year relevant work experience.
• The Ideal candidate must be resident in Ogba, Lagos.

Competencies and Skills:

• Good Communication Skills (Oral and Writing)
• Must be Patient
• Must be able to Listen effectively
• Must be Humble
• Must possess phone answering skills
• Must be competent in the use of Microsoft Office Suit, particularly MS Word and Excel.
• Ability to write reports.

Salary
20,000 - 25,000 naira.