Restaurant General Manager at Global Profilers

Our Company:
Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Restaurant manager for our client who is a High Class Restaurant in Lagos.

Responsibilities:
Summary

• The Restaurant General Manager is responsible for coordinating the delivery of all food and beverage for functions held in the Restaurant and all details pertaining to functions being held in outside catering in keeping with the standards prescribed by management vision. The position is full time and it is primarily concerned with front of house activities but interfaces with back of house functions.
• Achievement of budgeted food sales, beverage sales and Achievement of budgeted labour costs.
• Achieve maximum profitability and over-all success by controlling costs and quality of service.
• Liaise with the Brand Manager to come up with Restaurant Marketing campaigns.
• Set annual trading budgets and targets.
• Full responsibility for managing company’s trading budget, profit and loss account, monitoring performance against agreed Key Performance.
• Develop and maintain suitable measures and systems for controlling stock, to ensure sufficient levels of stock at minimum stock holding and to keep write-off stock to minimum.
• Analyse sales figures, interpret trends and forecast future sales volumes in order to maximize profits.
• Maximize company turnover and profit working to grow the business in order to support its ongoing financial viability.
• Assist the Senior Management Team to identify potential income generation opportunities from alternative commercial sources to ensure the organization’s long-term financial viability.
• Work with the Head of Business Development to ensure fundraising and business development activities are complementary and all potential income generation activities are exploited.
• Ensure effective systems for cash handling and retail banking are in place, reviewing and updating business processes as necessary.
• Supervise and scrutinize the scheduling staff as necessary to ensure adequate and consistent levels of service
• To supervise and co-ordinate daily operation of meeting/banquet set-ups and service.
• Following of proper purchasing and requisitioning procedures.
• Maintain records for inventory, labour cost, and food cost etc.
• Work with Food and Beverage Controller to carry out menu planning and pricing.
• Developing, implementing and maintaining all departmental control procedures.
• Development and maintenance of department manual.
• Responsible for Restaurant Bar control policies and completion of necessary forms.
• Following of proper purchasing and requisitioning procedures.
• Maintain records for inventory, labour and food cost etc.
• Consistent check of Restaurant Food and Beverage quality.
• Consistent check of Restaurant services.
• Consistent check of Plating and food presentation.
• Ensuring that services meet customer specifications Service.
• Ensure all client needs and requirements are met.
• Work with the Executive Chef and Head Server to ensure all arrangements and details are dealt with.
• Establish a rapport with groups and guests to ensure guest satisfaction and repeat business and patronage.
• Dealing with customer complaints.
• Monitor and maintain Staff attitude and appearance.
• Ensure proper handling of reservation phone by designated employee.
• Staff are properly trained.
• Inspection of Event Room prior to guest arrival ensuring that client specifications have been met.

Qualification and Experience:

• Minimum of a Bachelor’s degree in Hospitality or any relevant field.
• Minimum of 7 years’ experience with a reputable Hotel Brand
• Professional certifications would be an added advantage.

Skills

• Effective communication skills.
• Staff training and development.
• Personnel selection.
• Ensure the Personal and collective development and growth of personnel.
• Discipline of Personnel when required.
• Previous serving experience required.
•  Sufficient Culinary academy.
• Positive interpersonal skills required.
• Impeccable command of English.
• Great organizational skills.
• Customer Relationship Management.
• Great Team Spirit.
• Proficient use of Microsoft Office Packages.