I.T Support Officer at Verite Microfinance Bank Ltd

Job Description

• Providing maintenance and technical support - logging, troubleshooting, repairing and maintaining
• Monitoring system performance, including backups, administering applications
• Liaise with Managed Service Provider on special projects as requested
• Assist the Company’s Managed Service Provider with the implementation, installation, configuration and upgrading of existing and new hardware and software
• Maintain audit of equipment and software in use throughout the Company. To include software licenses, hardware warranties, asset tagging, equipment allocation, Web domains and hosting.
• Front line support for IT issues for 40+ desktop / laptop end-users (Windows / MS Office) in conjunction with the Company’s Managed Service Provider.
• Design web content including banners, buttons, pages and mini-sites within the site;
• Improve the site using feedback from staff, users and associates;
• Provide general IT support to the organization
• Designing seasonal promotions material
• Hardware repairs, servicing, configuration and general maintenance
• Online marketing campaign [social media, others

Qualification/Requirements

• B.Sc/HND holder in Computer Science, Engineering or related disciplines
• Previous office admin experience is desirable but not essential
• Strong IT skills
• Strong data entry skills
• Excellent time management ability
• The ability to work to tight deadlines and remain calm under pressure
• Ability to use your initiative, prioritise work and have a proactive approach