Front Desk/Support Service Assistant at Save The Children

Duration: The Project will end in August 2017.

Role Purpose
Office Communications:

• Welcome and receive visitors to the office.
• Manage general office communications
• Main office telephone, transferring calls and messages to staff.
• Managing incoming and outgoing post, receiving newspaper publications and monthly processing of payments.
• Disseminate formal communications to staff.
• Maintain current contact database of other INGO, Partners, Government and Donor organisations.
• Receive, collate and send letters and correspondence to field offices and partner offices.

Administration:

• Assist in the general document-filing system.
• Manage calendars and arrangement of meetings for the Kebbi office
• Ad hoc Typing, spiral binding, scanning & photocopying
• Assist in co-ordinating and maintaining the SC resource centre documentation system: receiving and filing official documents, publications, manuals, text and other materials in an easily retrievable manner and ensuring the security of all materials, text and documents in the centre.
• Assist in the production and publications of all SC official text, reports and other materials.
• Ensure the office First Aid kits are stocked and replenished with genuine drugs
• Assist in the maintenance of the office
• Ensure the Kebbi minutes of meeting are sent out as at when due to all Nigeria Staff and file is updated at all times
• Assist in providing admin support for in house trainings
• Filing and documentation

Other:

• Other ad hoc tasks as requested by Line Manager.

Skills and Experience
Administrative & General Skills:

• Level of Education - Degree in Communication, Library Sciences, Administration, Humanities or its equivalent.
• Ability to manage competing priorities effectively in a constantly changing environment, meet deadlines and work calmly under pressure.
• Strong coordination and time management skills.
• Sound knowledge of office practices, procedures and administrative systems including filing systems
• Excellent interpersonal and communication skills
• Strong teamwork skills with the ability to both support colleagues and request support as and when required
• Strong written and verbal communication skills, fluent in English
• Ability to draft well-written, professionally presented documents
• Commitment to Save the Children mission, vision and values
• Experience of working in challenging, insecure areas and willingness to work and live in a rural environment.
• Computer literate and knowledge of Word, Excel.