Workshop/Operations Manager at Smart Partners

Location: Lekki/Ajah Axis, Lagos

Job Description

• Analyze procedures and activities to identify opportunities for workshop improvement.
• Review customer service and inspect the quality of a technician repairs before the release of vehicles.
• Ensure adequate maintenance of tools, equipment and other materials in d service area.
• Maintain good relationship with customers.
• Maintain communication with Manager to obtain security, information and report unusual concerns and share new ideas that may contribute to improve workshop operations.
• Provide advice and technical assistance to team members.
• Monitor workflow and evaluate the impact of work delays and interruptions in plans to develop appropriate course of actions.

Job Requirements

• Must have experience in repairs and servicing of all brands of Automobile Vehicles
• Must have Knowledge of mechanical issues, warranties, service and general repairs
• Good Organizational ability and detail oriented
• Must be technically competent with ability to train others
• Excellent Customer service skill
• Strong Energy and drive.
• High integrity and professionalism.
• Good communication ability both verbally and in writing.
• Strong interpersonal skills
• Must have very good knowledge in the use of Microsoft Office Package
• Must be customer & Quality Focus