Admin/Admissions Officer at Masterminds HRSG Nigeria

Roles and Responsibilities

• Manage the admissions processing of a portfolio of programmes in close liaison with academic departments, applying agreed criteria to make admissions decisions consistently and fairly
• Handle telephone and email enquiries from prospective students, their parents, lecturers and advisers independently and in a timely and professional manner
• Process incoming applications for all degree programmes, checking qualifications, the validity of decisions and authenticity of results
• Enter decisions and generate offers using the business school Student Record system and other databases with the aim of 100% accuracy
• Monitor the responses of applicants to decisions and provide data to faculties and departments on applicant status and workflow
• Check and verify the fee classification of applicants
• Ensure that correct procedures are followed when dealing with fraudulent applications, applicants with criminal convictions and underage applicants
• Liaise regularly with both academic and administrative staff
• Handle all enquiries in a courteous and helpful way these may be by telephone, email, letter,fax or in person
• Assist with the monitoring and updating of all information relating to admissions
• Maintain a tidy and organized work area
• Process expenses and invoices
• Filing, photocopying, ordering stationary
• Attend and minute meetings

Qualifications

• Minimum of B.Sc. Degree in any relevant field and at least 5 years’ related experience
• Membership of a recognized professional body will be of advantage

Knowledge and skills:

• A proven record of generalist administrative experience
• Experience of working in a customer-focused environment
• Experience of providing information & advice
• Understanding of the application process and higher education admission
• Experience of the Higher Education sector
• Knowledge of the Nigerian education system
• Experience of admissions in a higher education setting will be an added advantage
• Understanding of both undergraduate & postgraduate higher education admissions processes.

Skills:

• Computer literate with experience of MS Word, Excel and email packages
• A confident user of databases and reporting tools
• Ability to work with speed and accuracy