Officer, Data Processing at Stanbic IBTC

Job ID: 19921

Job Details

• Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• To ensure  smooth running End of day activities on application systems, take backup of databases, generate reports, print and circulate.

Key Responsibilities/Accountabilities

• Ensure that all work request / incidents logged in Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.
• It is imperative that the necessary housekeeping takes place on an hourly/ daily/weekly/monthly basis as per the job requirements.
• Provide high level competency with regard to application systems:
  • Ensure smooth Run and Support End of day processing & End of month processing on Finacle core, Finacle ODS, HP&L & MOD etc.
  • Ensure backup of application databases on Sybase, Oracle, SQL Server, etc on daily basis.
  • Ensure backup of Bank’s third party applications.
  • Ensure that backups of application databases are done as stipulated in the backup policy and loaded into disaster recovery site.
  • Provide support for nightly teams .
  • Development of Reports, customization and maintenance.
  • Ensure projects support & Implementation.
  • Support Interfacing of external Applications to Finacle Banking software.
  • Support on Middle office database (MOD).
  • Investigate system differences in suspense e.g. GL Suspense, Treasury Wip , Trade Finance Suspense etc.
  • Implementation of change request of business applications from the Centre.
  • Ensure timely handling of System / Technical Job request logged in remedy e.g. System issues, new report request etc.
  • Ensure no downtime is recorded as a result service downtime on applications and peripherals .
  • Ensure monitoring of databases, AIX servers and free spaces of the hard disk and file systems for performance and pro-actively prevent non-availability.

Preferred Qualification and Experience

• Minimum of first Degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics,

Knowledge/Technical Skills/Expertise

• Ensure all backup tapes are transferred to Montgomery Vault in line with IT policy.
• Proactive monitoring of all the critical applications and peripherals
• Monitor and Report all the activities at the Data Centre.Ad-hoc assignments.
• Any other duties as may be assigned by Department Head.