IT Assistant at PACT

Job Description

• The IT Assistant will support the IT Officer in providing service to staff and systems management under SAQIP project to accomplish the following duties:

Duties and Responsibilities

• Manage the email system and ensuring the appropriate level of anti-virus protection.
• Assist with effective and efficient design, installation, maintenance and support of computer and Phone exchange communication networks under the SAQIP project.
• Assist with smooth operation of communication networks in order to provide maximum performance.
• Conduct basic computer application training.
• Maintain the records of receipts and issuance of IT related issues in and out of the store to ensure completeness and accuracy.
• Organize and follow up on the procurement process to fast track the purchase of program commodities.
• Maintain functionality of office LAN, Internet access rights and printer sharing.
• Perform general Database maintenance activities, to ensure regular backups and integrity of data recovery.
• Prepare monthly reports of status and inventory of all IT equipment for the project.

Minimum Requirements

• B.Sc. in Computer Science, Information Technology or its equivalent.
• At least 1 year relevant experience in areas of Information Technology management with an International NGO.
• Relevant certifications and membership of a professional body will be an added advantage.
• Excellent ability to communicate and maintain diplomatic and productive relations with the team; resourcefulness, flexibility and ability to work in a changing and challenging environment