Welcome Cycle Migration NCA Telesales at Sage

 Job Description

• The position involves making and receiving of telephone calls to prospective customers resulting in the monthly, quarterly and annual targets being met.
• Taking and making the minimum number of calls required on a daily basis to maintain personal targets.
• Daily follow up of quotes and requests from customers.
• Attending to incidents allocated timeously.
• Processing invoices.
• Achieving 100% of monthly personal targets and team target.
• Maintaining product mastery and knowledge to ensure the customer purchases the correct product.
• Onsite visits and accurate needs analysis to be conducted.
• Product demonstration and presentation both in-house and on client premises.
• Contacting customers telephonically providing information about their subscription expiry
• Ensuring Subscription Renewals Budget is achieved
• Assisting customers with basic first line support to promote adoption of Sage One in their business.

Personal qualities:

• The successful applicant must display strong interpersonal and communication skills, and must be customer focused.
• The individual must be target driven with the ability to close deals over the phone, during boardroom discussions and face to face encounters with prospects.
• Persistence is vital to the sales cycle therefore you must have the determination to succeed.
• The ability to build a solid pipeline is key to success in the sales cycle and it is essential to the success in this role.
• Must be able to work well under pressure in a team environment.
• Must be proactive and have the ability to work creatively to increase sales in order to exceed targets.
• Must be able to work unsupervised.

Skill requirements:

• Basic Accounting Knowledge.
• Excellent written and verbal communication skills in business English.
• An understanding of the sales cycle and selling skills is required, together with a working knowledge of MS Excel and MS Word.
• A minimum of 12 months sales experience is essential.
• Proven track record in sales and meeting individual targets is critical.
• Proven track record of consistently meeting your current performance criteria

Our Story
Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.

Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.

It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.

In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.

An innovator today and tomorrow
Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers.

We enable our customers to focus on their business and help them to leapfrog to the future.

Inventing the future
We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.