IT Business Application Support at Oscar Temple

Purpose of role

The IT Business Application Support Personnel will manage the banking application resources and provide technical support to team members.

Responsibilities

• Support team that provides dedicated support for in-house developed applications.
• Manage the Messaging and Collaboration Platform of the Bank.
• Support Compliance Division on compliance related applications.
• Resolve customers’ complaints, Audit and Legal requests and investigations that may arise from transactions.
• Administration of and ensuring, confidentiality, integrity, reliability, availability and usability of several critical applications for the Bank.
• Manage and administer the Compliance Applications
• New software assessment, recommendation and selection for the bank

Qualifications/Competencies

• Bachelor degree in technology related course
• Working on Finacle 10 platform is an added advantage
• Ability to learn technology quickly
• Internet building experience
• Customer management experience
• Available to resume on short notice