Practice Manager at Teclab Management Services Limited

Role Target

• This role is responsible for managing the business side of a general practice.
• The successful candidate would be responsible for managing the practice's staff and budgets, ensures financial sustainability while delivering good customer service.
• Makes key business decisions and oversees day-to-day practice operations.

Role Expectations

• Works with physicians to develop business strategies and patient services
• Designs and implements workplace procedures
• Liaises with general practitioners, nurses, physiotherapists, and other medical practice employees to ensure they have necessary support
• Oversees daily practice operations, including appointment scheduling, billing procedures, debt collections, cleaning, security, and occupational health and safety
• Leads a team made up of medical secretaries, receptionists, records staff
• Manages patient records and IT system
• Maintains accurate records and files pertaining to staff schedules; maintains personnel records.
• Orders, stocks, and maintains adequate inventories of all medical and office supplies.
• Work with direct reports to establish performance standards for work assignments, monitors work status and progress including goals and objectives.
• Maintains a broad understanding of the principles of financial management
• Monitors all financial expenditures
• Attends meetings, participates on committees, and reports to the Board of Directors as needed.
• Performs other related duties and responsibilities as directed.

Qualification and Experience

• Minimum of B.Sc in Business Administration or other related courses. A master’s degree would be an added advantage
• Bachelor’s degree in related field.
• Three to five years’ related experience, including clinical management or training; or Equivalent combination of education and experience.

Person Skills:

• Good Listening Skills
• Good People Skills
• Good influencing and problem solving skills
• Ability to Communicate and negotiate with confidence
• Self-motivated and a self-starter.
• Strong Oral and Written Communication Skills
• Organizational Skills
• Management Skills and Experience
• Leadership Skills
• Computer Literacy and Knowledge of Relevant Software
• Budgeting and Accounting Skills
• Health and Safety Knowledge