Analyst, Contract Delivery and Governance at MTN Nigeria

Job Description

• Manage service vendors, TowerCo and other contractors deliver on agreed deliverables and quality standards.
• Ensure Partner (Managed Services, TowerCo etc.) payment, SLA and KPI validations and reconciliations.
• Contract coordination and administration
• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
• Maintain leadership in the ICT/Digital industry by partnering with MTNN’s Partners to improve their processes which in turn will improve the efficiency of MTNN’s operations.
• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, participating in think-tank activities etc.
• Sustain the right organisational culture and behaviors by demonstrating the vital behaviors every time.
• Track and ensure timely issuance of PO and Invoice payment to MS and TowerCo

Job Condition    

• Normal MTNN working conditions
• May be required to work extended hours
• Team based
• Field and office bound

Experience & Training

• First degree in Electrical Electronics, Computer Science or any related discipline
• Fluent in English
• Certificate in project management is an added advantage
• Minimum of 3 years’ experience in an area of specialisation; with experience working with others
• Experience working in a medium organization
• Experience using data mining tools and reporting.
• Experience in vendor/contract management preferably in a managed services environment
• Experience in Quality/performance/Operations/RF Optimization/Planning

Minimum Qualification    

• BEd, BEng, BSc, BTech or HND