Admin Officer / Cashier at Apata & Ascott Limited

Job Responsibilities

• Serves as the primary point of administrative contact and liaison with other offices, individuals, and customers on operational and programmatic matters concerning the Hotel.
• Administers the day-to-day activities of the office; track policies, procedures, and systems which ensure productive and efficient hotel operation.
• Keep and update staff files, documents, work hour log, work status report, and other documents as assigned.
• Provides assistance and support to the Human Resource Manager in problem solving, project planning and management, and development and execution of stated goals and objectives.
• Supervises the work of employees in supporting roles, including assigning workload and monitoring employee performance.
• Document all resource management and administration procedures for senior management.
• Performs research and analysis on specific issues, as required, and independently prepares routine and non-routine letters and/or reports, which may be highly sensitive and confidential in nature.
• Organizes and facilitates meetings, conferences, and other special events providing necessary documents needed. Coordinates and attends committee meetings, participates in discussions, and document meeting reports as appropriate.
• Address the disposition and resolution of individual problems and disputes involving staff, customers and/or members of the general public, as they arise.
• Support the HRM in the provision of staff support to the hotel, to include handling walk-up and phone interactions.
• Maintaining calendars and travel arrangements, screening, analyzing, and responding to incoming correspondence, handling day-to-day problems and situations, and provision of secretarial support.
• Provide assistance in the understanding and interpretation of hotel policies and procedures, as appropriate, and ensures that operations are in compliance with policy provisions and standards.
• Assists in the coordination, supervision, and completion of special projects, as appropriate.
• Performs miscellaneous job-related duties as assigned.

Qualifications and Skills

• Bachelor's Degree or equivalent from a reputable institution.
• Minimum of 1 year experience in administration or cashier role.
• Self-motivated and well organized
• Adequate computer knowledge, MS Office and spreadsheet proficiency.