Delivery Manager at Adexen

Job Description

• The Delivery Manager will be responsible for planning, coordinating, and executing fast and efficient delivery.
• Overall responsibility for the deliveries functions.
• Ensure a superior customer experience for both sellers and buyers who use the company deliveries.
• Coordinate the entire function to strive towards achieving consistent high quality and on-time pick ups and deliveries.
• Work with external logistics companies to develop partnerships to support company deliveries in the long run.
• Maintain rigorous reporting of all company deliveries -related KPIs and report all relevant KPIs consistently and in a timely manner.
• Implement new delivery strategies as required.
• Coordinate regular training sessions to ensure delivery agents’ skills constantly match or exceed the requirements of the role.

Expectations

• Bachelor's Degree preferably in Business Management or related field from any reputed university.
• Minimum 5 years work experience of Logistics and Delivery Management in a reputed organization.
• Proven track record of management of Delivery.
• Strong analytical skills and data-driven thinking.
• Experience working with Analytic tools such as Google Analytics.
• Market research.
• Excel.