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  • Posted: Apr 19, 2016
    Deadline: Apr 22, 2016
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    Enable Consulting was established in 2002 by like-minded individuals driven by a passion to deliver to clients the incredible transformative effects of technology, on time and on budget - every time. With a core commitment to deliver forward thinking solutions to actual business problems the company has grown into its role, becoming one of the region&rsqu...
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    Operations Associate

    Operations Associate

    We will hire an Operations Associate to help provide support to our customers, drivers and everyone in between. As part of the team, you will be providing top level customer service by managing the emails, phone calls and text messages that come in.

    Responsibilities

    • Manage scheduling and dispatch
    • Balance the inbound calls, texts and emails from customers, partner dry-cleaners and drivers.
    • Go above and beyond to ensure satisfaction for our customers and drivers.
    • Work with engineering team to improve product and customer experience
    • Be a passionate representative of the company

    Requirements

    • Bachelor’s degree
    • 1+ year(s) of customer service experience is an added advantage.
    • Service hours include early mornings, late evenings, and weekends
    • Effective communication skills (verbal and written)

    Method of Application

    Application should include a comprehensive cv and be sent to enabledconsultltd@gmail.com on or before Friday, 22nd April, 2016

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