General Manager (Commercial Services) at Human Capacity Development Consultants (HCDC)

REPORTS TO: MANAGING DIRECTOR

JOB DESCRIPTION

To ensure new commercial opportunities that drives growth across the business activities through a strategic approach to market and business development. Provide strong insight and innovative approaches to challenge competitor strategies.

RESPONSIBILITIES

Marketing and Sales Development

• To create and develop commercial opportunities that will increase ConSol’s revenue and profitability. This is with both existing and potentially new clients with whom you will target, initiate and develop business relationships.
• Identify new market opportunities, taking the lead on building robust and successful business proposals that secures new contracts and builds long term client relationships
• Take executive lead responsibility for the identification, development and implementation of all joint ventures and strategic partnerships.
• Implement the marketing strategy that incorporates general direction, local and strategically important priorities, enabling the organization to maintain and grow its income base
• Demonstrate technical marketing skills and sound knowledge of ConSol’s products & services when engaging prospective customers, clients and business partners
• Develop annual marketing and sales plan which details activities that will focus on meeting the organisation’s business plan targets
• Manage the sales department budget & provide direction for sales team where budgets are delegated
• Specify market requirements for current and future products through market research and customer feedback.
• Analyse potential partner relationships that could expand ConSol’s product portfolio or bouquet of service offerings

REQUIREMENTS

• University degree and MBA
• Membership of relevant professional bodies preferred
• Minimum of 7 years in a senior sales/commercial management position

COMPETENCIES REQUIREMENTS

FUNCTIONAL/TECHNICAL

• Proactive, self-starter with strong commercial acumen
• Experience of influencing senior management
• Leadership qualities – ability to lead and deliver results in a highly motivated, demanding environment
• Able to quickly stimulate the confidence of operational and commercial colleagues
• Sharp, action orientated and able to sell ideas convincingly
• Strong analytical skills with proven ability in interpreting performance trends and taking proactive action
• Strong selling, negotiation and influencing skills
• Experience of working in successful high traffic e-commerce business is preferable
• Comprehensive understanding of key elements of route

MANAGERIAL

• Strong written and verbal communication skills, with attention to detail
• Result oriented
• Strong analytical, organisational, and multi-tasking skills
• Energetic, highly self-motivated and able to work efficiently and productively
• Professional disposition and ability to maintain confidentiality
• Proactive and solution minded attitude
• Target driven
• Ability to work under little or no supervision

BEHAVIOURAL

• Excellent interpersonal skills
• Integrity
• Proactive self-starter
• Results oriented
• Strategic
• Assertiveness & tenacity
• Logical
• Versatile
• Organized
• Ability to work under pressure