We are in need of Sales Account Managers in our Lagos, Abuja and Port Harcourt Offices.
Purpose:
- Responsible for building business by identifying and selling prospects; maintaining relationships with clients.
General responsibilities:
- Will be responsible for identifying business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
- Responsible for Achieving sales targets
- Carry out needs analysis and recommendation of the right solution based on individual needs
- Ensure prompt and timely after sales follow-up is carried out.
- Establish and maintain relationships with key customers
- Ensure prompt follow up on all customer complaint.
- Ensure and maintain high quality standards by ensuring all Customer complaints are attended to promptly and with high levels of urgency.
- Seek regular informal feedback from customers
- Build and maintain a cordial and productive working relationship with the Support and Customer Care Department
- Updating the Daily and Weekly Prospect Reports
- Maintains professional and technical knowledge by attending trade exhibitions, conferences, meetings and educational workshops; benchmarking state-of-the-art practices; participating in professional societies.
Qualification and Experience:
- Minimum of a B.Sc. from a good University
- Minimum of 3 years cognate work experience in Sales, preferably in an ISP company
- Good working knowledge of Microsoft Office suite.
Key Competencies:
- Presentation Skills
- Client Relationships
- Emphasizing Excellence
- Negotiation
- Prospecting Skills
- Meeting Sales Goals
- Creativity
- Sales Planning
- Independence
- Motivation for Sales
- Integrity
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