IT Administrator at RusselSmith Group

Job Reference Code: RS-SMD-003

Essential Duties and Responsibilities

• Administer workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols and/or one or more UNIX-based or non-UNIX based operating systems.
• Administer servers, storage systems and other similar equipment to ensure that they function properly
• Test and deploy software updates and patches to ensure that the versions on Company equipment are always up to date.
• Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment and software;
• Investigate user problems, identify their sources, determine possible solutions, test and implement solutions.
• Install, configure and maintain personal computers, servers, computer workstations, file servers, ethernet networks, network cabling, and other related equipment, devices, and systems; add or upgrade and configure modems, disk drives, data acquisition systems, access control systems, printers and related equipment.
• Plan and implement network security, including building firewalls, security applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users.
• Perform research and deploy new technologies
• Deploy and administer telecommunications equipment/networks, including VOIP.
• Manage CCTV, biometric security and any other security and access control systems used in the Company
• Enforce and manage compliance with the Password Policy and password recovery.
• Manage the Company’s software inventory, track license statuses and ensure licensing compliance
• Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
• Manage the RusselSmith email system. This includes setting up accounts and forwarders, deactivations, archiving and ensuring availability.
• Active Directory management and user provisioning
• Administer the Datacenter and all the equipment in it.
• Assist users in maximizing use of networks and computing systems.
• Track and manage the Business Solutions Asset Inventory
• Prepare and submit reports on System Administration, support and network security and other areas as required.
• Identify utilization patterns and their effect on operation/system availability and performance expectations.
• Anticipate communication and networking problems and implement preventive measures.
• Establish and perform maintenance programs following company and vendor standards.
• Ensure timely user notification of maintenance requirements and effects on system availability.
• Investigate, recommend and install enhancements and operating procedures that optimize network availability.
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
• Develop and maintain documentation on the features and status of the network and enterprise applications
• Document IT problems and resolutions for future reference.
• Provide IT support to personnel in other departments.
• Provide on-the-job training to new department staff members.
• Provide IT training and orientation to new company staff
• Departmental Reports- Generate the required weekly, monthly, quarterly, bi-annually and annually reports and presentations.
• To provide comprehensive, effective and efficient administrative support to all departments.
• Performs other duties as required or as assigned.

Qualifications and Experience

• Degree in Computer Science or related field
• A minimum of 2-5years experience

Skills/Qualifications Required:

• Knowledge of a range of computer networking systems and languages to include UNIX or similar computer networks
• Knowledge of computing and network hardware and peripheral equipment
• Ability to communicate technical information to non-technical personnel
• Ability to install, configure, and maintain personal computers, networks, and related hardware and software.
• Knowledge of copyright laws as they pertain to the use of computer software
• Knowledge of computer and/or network security systems, applications, procedures, and techniques

Physical Demands:

• Occasional travel by airplane and automobile in conducting business is necessary. Regular use of the telephone and e-mail for communication is essential.
• Sitting for extended periods is common. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.

Work Environment:

• The job is performed indoors in a traditional office setting. Activities include extended periods of sitting and extensive work at a computer monitor.