LOB Management Coordinator at KPMG

Region: EMA
Function: Infrastructure - Marketing & Communications
Service Line: Marketing & Communications

Job Description
Principal Duties and Responsibilities:

• Lines of business (LOB) strategy sessions, technical sessions and national accounts meetings.
• Set up all logistics arrangements for the meeting: seek for the venue to hold the meeting and send out meeting invites to all members of the LOB teams.
• Obtain the details of ‘sold jobs’ and proposals sent: client, fees, nature of work, etc from managers. Confirm the information from the partners.

National Accounts Meetings:
Coordinate strategy sessions of all national accounts:

• Work with national accounts managers and partners to ensure all meetings are held.
• Document and circulate action points of all national accounts’ meetings.

Follow-up on Action Points:
Closely follow-up on action points i.e. monitor the implementation of all LOBs and national accounts action points:

• Extract and compile action points for each member.
• Circulate the information to the person/group of persons responsible for the action point(s).
• Closely monitor the deadline for each action point.
• Client care assessment programme.

Specific action points required include the following:

• Obtain the list of clients for client care assessment programme (CCAP) from the list of top-clients in the previous FY/as may be recommended by the Head, Sales and Marketing.

Book Appointments for the Interviews:

• Liaise with KPMG personnel to obtain the details of the contacts for the interview.
• Inform the clients of the interview and confirm the receipts /acceptance of the request.
• Follow-up with the Partner to obtain the report of the interview.
• Assist with collation, summary and presentations of the findings of the reports

Minimum Education & Experience

• Minimum of First Degree in Social Sciences (second class upper division) with 3 years working experience in research, strategic planning and/or business development functions.
• Possession of Masters' Degree/professional qualifications will be an added advantage.

Knowledge, Skills & Abilities
Functional/Technical Skills:

• Strong analytical, numerate, problem-solving, report writing and presentation skills.
• Excellent verbal/oral communications skills.
• Technology appreciation, including a working understanding of MS Office Suite especially Microsoft Excel, Powerpoint and Word.
• Ability to gather data, compile and make inferences on the information gathered.
• Good understanding of economic and financial indicators.
• Ability to be multi-tasking and determined at meeting deadlines.
• Strong planning, time and workload management, and execution skills.

Behavioural/Management Development Skills

• Relationship building and networking skills
• Strong team building skills
• Training, coaching and mentoring/supervising abilities.
• Strong interpersonal skills and ability to work in diverse teams
• Skills in organising resources and establishing priorities/targets
• Customer service orientation
• Diplomacy and tact
• Confidence and pragmatism.