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  • Posted: Nov 19, 2015
    Deadline: Nov 24, 2015
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    AB Microfinance Bank Nigeria is a foreign-owned financial institution, based in Lagos state, which offers a broad range of financial services to micro, small and medium scaled business.
    Read more about this company

     

    E-Channels Officer

    Main Tasks

    • Support the smooth operations of electronic channels and Recommend enhancements in current processes to improve the quality and efficiency
    • Daily monitoring of conflicts and their resolution. Support the day-to-day reconciliation of the e-channel transactions
    • Support the daily sales of the e-channels regarding registering of new clients and activity rates as well as monitors the target achievements
    • Support the e-channel comparison with competitor offering on services, promotions and special offerings on e-channels and update Managers
    • Support User Acceptance Test and pilot implementation
    • Team member of Process re-engineering activities
    • Present oral and written reports to the team coordinator or supervisor
    • Coordinate with users to determine the business needs for automation, evaluate business requirements and present the same to in a non-technical manner
    • Coordinate with other IT units to conduct a system acceptance test prior to release on production
    • Ensure adequate training is provided to users and that they are able to clearly understand the benefits of system/process change
    • Follow Standard Operating Procedures in Operations. Monitor the processes and their results to avoid issues

    Qualifications and Requirements

    • Minimum educational qualification of B.Sc. / HND
    • Minimum of 2 years Banking experience
    • Hands on experience in e-banking / e-commerce product development
    • Experience in payment channel implementation and/or operations
    • In-depth knowledge and application of Mobile Banking/ATMs/ IVR/Web Management/Internet Banking system
    • In-depth Knowledge of microfinance banking in Nigeria

    Method of Application

    Interested and qualified candidates should forward their CV's and Applications as an attachment to: jobs@ab-mfbnigeria.com using the Job title as the subject of the email. Failure to comply would disqualified yur application.

    Note: Only shortlisted candidates will be contacted.

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