IT Manager at GVA Partners

Division/Department: Finance
Reports To: Chief Financial Officer
Direct Reports: IT Support Officer, Software Application

Job Summary
The job holder will be responsible for the following:

• To ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization.
• To plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department.

Interface

• Internal: Heads of Functions, Heads of Department, Internal Auditor
• External: IT Service providers, regulators, External Auditors and Other Stakeholders

Key Job Responsibilities
Strategic:

• Develop and direct the implementation of IT operational plans, projects, programs and systems
• Coordinate the use of Navision as an ERP tool within the organisation.
• Establish and maintain appropriate internal control safeguard measures within the IT environment.

Information Technology Management:

• Maintain the company’s IT network, servers and security systems.
• Investigate and diagnose network problems.
• Make recommendations for improving the company’s IT systems.
• Liaise with external solution providers to ensure that the organisation remains at the cutting edge of IT developments.
• Oversee the development of specific improvement plans for each area of responsibility and provide regular status reports regarding progress of plan implementation
• Maintain the inter/intra net and ensure minimal down time.
• Facilitate the optimization of the company’s software system and ensure availability of appropriate information
• Assist other departments and divisions with analysis of collected data by creating and maintaining reporting tools

Risk Management:

• Develop a standard process to be used on all IT infrastructures to minimize risks to the company.
• Manage physical and access controls over all IT infrastructure within the company.
• Preserve and protect IT related assets.

Systems and Support:

• Review, recommend and direct the appropriate capital expenditures to support the IT strategy
• Design and implement changes and improvements in automated management information.
• Develop and implement a disaster recovery plan and procedures to ensure minimal interruption to business operations
• Manage department in order to provide reliable service and support to other divisions (but not limited to, internet and email, file back-ups, network, computers, systems interfaces and printers etc.)
• Establish a maintenance routine to keep IT infrastructures in working conditions at all times.
• Initiate meetings with stakeholders to address ideas and concerns for process efficiency and improvement.
• Facilitate business process reengineering initiatives ensuring appropriate collaboration with other functions
• Performs other duties as delegated by the CFO from time to time

Job Specifications

• First degree or equivalent in Computer Science or related field
• Professional IT certification.
• Master’s Degree in computer related field.
• Minimum of 6 years experience within a structured IT environment, with a minimum of three (3) years in a senior-level position.

Key Performance Indicators

• Effectiveness of IT controls
• Adequacy and effectiveness of IT processes & systems in enabling business operations
• Effectiveness of IT infrastructure and deployment
• Reduction in down time of systems.
• Connectivity of all plants

Job Competency Requirement:

• Business Consulting
• Business Process Design and Reengineering
• Business Risk Management
• Computer Security
• Leadership
• Networking/Hardware Management
• Reporting
• Software Development
• Strategic Thinking
• Web Design