IT Administration at MacTay Consulting

Description

The IT Administrator will be responsible for the strategic and operational management of the organization's information and technology needs:

This includes:

• The implementation and integration of the various system and technology initiatives necessary to achieve the Company’s goals
• Managing the company’s technology assets & budget and ensuring they are maintained responsibly.
• Ensuring the administration and maintenance of the company’s IT infrastructure e.g. Building and maintaining vendor relationships and supervising the purchase of hardware and software products.
• Ensuring the company’s internal network operations are effective and seamless
• Assessing, designing and providing system and technology solutions providing system and technical support to users
• Managing and developing upgrades to the company's telephone system.
• Overseeing all telephone changes, including routing.
• Overseeing troubleshooting, systems backups, archiving, and disaster recovery and providing expert support when necessary
• Ensuring all escalated IT issues are effectively resolved and in a timely manner.
• Supervising the administration and maintenance of our tracking software.
• Ensuring all IT related issues concerning internal clients on all levels, are effectively resolved

Requirements

• Technical & Professional proficiency
• Analytical Thinking
• Supervisory skills
• Problem Solving
• Team work
• Customer Service
• Proficiency in MS Office & Products
• Knowledge of and experience with: Information systems, ERPs, LANS/WANS; Windows Server Environment, Microsoft SQL Server; Microsoft Exchange; Internet Information Services; Oracle; Web design, software development languages; backup systems
• Ability and willingness to work round the clock when required, and meet tight deadlines.