Business Manager at Adexen

Company

Our client is a leading marketer and distributor of top fashion brands in Nigeria and West Africa

Job description

• Ensure store/outlet is open for business as scheduled
• Ensure store appearance and presentation is maintained in line with the company’s operational policy and procedure
• Develop and enrich the customer’s experience
• Recommend sales strategy in line with local customer behavior and/or trends in order to ensure that all set sales targets are met
• Monitor delivered merchandise, ensure stock taken is accurate and maintain reorder level
• Manage and record daily sales figures
• Prepare and send scheduled reports
• Keep accurate records of store goods, sales figures, requests, discounts and markdowns
• Manage and maintain customer database
• Keep customers abreast of store products, discounts etc and manage orders
• Manage store expenses, avoid waste of company resources, be alert for securities breaches like customer theft Ensure adherence to the company’s security policies and procedure
• Ensure the effective, efficient and prompt delivery of service to internal & external customers
• Effectively manage own team to ensure store/outlet sales targets are met
• Support external consultants/vendors on all store/outlet exercises e.g. stock takes, appraisals
• Identify brand-building areas and develop execution strategy
• Ensure brand communication for areas of responsibility are consistent with the company and brand positioning.
• Develop and implement media planning, buying, and innovation strategies
• Coordinate and manage content management and information sharing among departments, outlets and external customers
• Provide design and direction for collateral, web, product packaging, and other visual communications media for the company
• Help promote uniformity and consistency of brand
• Travel from time to time to other stores
• Prepare, coordinate and execute the online acquisition strategy
• Drive customer acquisition, retention and ROI across all key marketing channels and manage related budgets
• Data analysis; understand and report on all website / marketing effectiveness and customer behaviour; provide actionable insights

Requirements

• Minimum of 2 years work experience
• A passion for premium brands
• Good team player
• Excellent oral and written communication skills
• Good interpersonal skills
• Enthusiastic, Adaptable and flexible
• Willing to take on additional responsibility
• Comfortable with Information Technology
• Proficient in MS Word & Excel. Access will be an advantage