Technical Operations & Conditional Access Manager at Insiteful Solutions and Consult Nigeria Limited

Job Description

• Leads the technical operation team which is responsible for digitization, ingest, transcoding, formatting and QC of content passing through company’s MAM

Key Responsibilities
The Technology operations and content access manager will be responsible for all technology operations and content access management as well as direct supervision of his subordinates while ensuring key KPIs are met by carrying out the following duties:

• Lead the technical operations team
• Support and communicate all technical operation objectives and key performance areas
• Ensure team members achieve all assigned KPIs
• Create business cases and quotes as required
• Ensure all technology changes are approved before they are deemed operational
• Work on ad-hoc projects within the unit and lead mini cross department projects
• Create and update KPI data as and when required
• Subscriber experience, subscription and activation management
• Align physical assets and human capital within technology with the business needs of Inview Nigeria
• In cooperation with local operations staff and key users, provides strategic, budgeting and disaster recovery/business continuity planning to offices and staff in multiple operating, business and functional units.
• Work with appropriate customers to develop project scope of work documents and project plans that include an analysis of benefit, cost, work schedule and any related risks.
• Assign, schedule, review, and monitors project work to ensure that progress is within expected guidelines and is completed on time and within budget.
• Mentor and provide support as a subject matter expert to other project team members.

Person Specification

• Engineering degree and 3 to 5 years related experience or equivalent combination.
• 7 - 10 years’ experience in TV broadcasting/facilities within a complex structure
• Must be able to understand media technology
• Must understand and be able to use content access technology
• Must have experience in the use of conditional access background encryption technology (Verimatrix, Conax, Irdeto and Nagra Vision)
• Must have previous experience working in broadcast solutions provider, media house or multichannel broadcaster
• Knowledge of current trends in the specific field.
• Knowledge of broadcast databases, broadcast tape, file formats and broadcasting technology
• Database management skills with ability to produce reports.
• Strong dedication to customer service.
• Willingness to work flexible hours.
• Willingness and ability to travel 25% to 35% at times in remote or difficult areas.
• Ability to work under stress during peak workload periods.