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  • Posted: Jun 30, 2015
    Deadline: Not specified
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    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, India, the company ranks amongst the top 5 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G,3G and 4G services, fixed line, high spee...
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    Manager: Fixed Broadband Solutions

    Job Purpose

    The Residential and SME Solution has grown to over N2b market by the end of 2014 according to Industry reports. Airtel Nigerian intends to make a bold step into the segment by launching Solutions targeting Homes and SMEs. This role will drive incremental revenue of $10m in this financial year and we MUST develop, maintain and grow this segment to avoid losing high value data customers.

    Key Accountabilities 

    Go To Market (GTM)

    • Lead and own the launch of Residential and SME solutions in Airtel Nigeria
    • Ensure Launched Residential and SME programs are executed across  the Regions/Zones/States
    • Ensure Residential and SME packages are available across relevant channels
    • End to end execution of all GTM plans of SMART Device offers

    Deliver Data Usage Revenue

    • Data Usage Revenue from SMART Devices targeting the Residential and SME segment– Dongle, Mifi and Routers.
    • Design and Execution of customer/trade promotions and initiatives to drive the usage of Data on SMART devices targeting the SME and Residential Segment
    • Design and launch of incentive plans to drive data usage revenue from SMART Services
    • Lead the Sales team in driving the Data Usage on SMART devices
    • Lead data usage revenue on SMART devices through all channels – OWN Stores, Enterprise, CP, DCPs and Online

    Deliver Smart Device Revenue

    • SMART device sales Revenue – dongle, Mifi and Routers.
    • Design and Execution of consumer/trade promotions and initiatives to drive the sales of SMART devices
    • Design and launch of incentive plans to drive SMART device sales in the Residential and SME market
    • Lead the Sales team in driving the Data Usage on SMART devices
    • Lead SMART device sales revenue through all channels – OWN Stores, Enterprise, CP, DCPs and Online

    Product KPIs

    Responsible for the following SMART DEVICE KPIs:

    • Residential and SME product Roadmap for Airtel Nigeria
    • Launch of SME and Residential Solutions across Nigeria with implacable execution
    • Lead Programs, Products and Initiatives targeting Residential and SME markets across the Regions/Zones/States.
    • Dongle, Mifi and Router activation penetration against Revenue Earning Customers (REC)
    • Data Revenue from SMART Devices
    • SMART device sales revenue

    Quality Gross Adds

    • Responsible for design and execution of programs to drive Quality Data Gross Adds (QGA) through the channel
    • Responsible for designing and execution of incentive plans to drive QGA

    Educational Qualifications and Functional / Technical Skills

    • Bachelor’s degree in relevant field.
    • Post-graduate qualification  would be an added advantage
    • Sound understanding of charging and Billing systems

    Relevant Experience

    • Minimum of 5 years’ experience in the ISP and Telecommunications space, with a focus on product development.
    • Of the 5 years, 3 years should be in the ISP or Telecommunications industry
    • Minimum of 2 years mid management experience
    • Experience with customer behavior and insights from previous role.
    • Able to operate in a performance driven organization
    • Affinity with and technical knowledge of the latest technologies and services used within the industry and affiliated industries.

    Other requirements

    • Strong analytical skills able to draw conclusions from data, management information and trends
    • Assertive with clarity of thought
    • High levels of commitment
    • IT Savvy and Innovative
    • Strong technical aptitude
    • Strong written and oral communication skills
    • Good interpersonal relationship skills
    • Project/Product management skills
    • Inductive reasoning and fluency of ideas
    • Aggressive goal getter
    • Willing to go the extra mile
    • Customer centric approach

    Method of Application

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