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MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning wi...
Job description
• Monitor and evaluate the performance of the multi-vendor radio access network to assure customers’ satisfaction
• Monitor and ensure degradations on the radio access network are escalated to the respective Managed Services Vendors and Partners
• Ensure resolution of escalated issues within SLA
• Evaluate the impact of changes/parameter optimization on the radio access network
• Generate radio access network statistical analysis
• Provide insights and reports on the radio access network performance
• Analyze radio KPIs and measurements that reflect customer experience
Job condition
• Normal MTNN working conditions
• May be required to work extended hours
• Team based
• Field and office bound
Experience:
4 years’ experience which includes:
• At least 2 years technical experience in telecommunication environment
Minimum qualification
• BSc, BEng, BTech, HND or BArch
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