Senior Recruitment Officer at PFL Education - Preparation for Life

Job Purpose

• Representing Specific PFL partner institution within PFL offices and providing effective counselling on applications and visas to all registered students in order to get them to their study destination (UK, Canada, USA, Australia, New-Zealand & Dubai)

Core Working Relationships:

• Front Desk Officers, In-house Reps, Senior Recruitment Officers, Branch Managers, Telesales Sales Team, Events Coordinator, Central Accounts , Conversion Manager, Sales & Business Manager, Operations Manager

Accountabilities

• Provide appropriate counselling to prospective applicants on suitable courses and study options at the University/College they represent and other PFL partner institutions
• Essentially sell programmes and represent the best interest of the partner institution in Nigeria
• Provide a comprehensive support service to applicants during the application and placement process
• Assist with developing new strategic recruitment activities through consultation with the Company and the partner institution s/he represents
• Liaise with other branches within the Company to provide a region-wide service for the University
• Achieve agreed targets for each intake
• Provide timely and accurate updates to the Company and University regarding student recruitment activities.
• Assist University delegates on recruitment visits
• Marketing and Promoting all PFL institutions across all divisions to prospective students
• Conversion of all prospective clients - ensuring clients register
• Provide overall excellent service to all clients
• Send details of unregistered enquirers to the Telesales team for support follow up and conversion
• Maintain full update on all PFL partner institutions regarding courses, materials and procedures
• Update and provide weekly reports to the Branch Manager and Operations Manager on student status, application, enquiries and registrations
• Provide full visa counselling guidance for registered applicants
• Inform Branch Manager of any delay regarding applications from different universities
• Any other related task that may be assigned

Role Requirements
Experience and Qualifications:

• Undergraduate degree or able to demonstrate the level of key skills required at degree level - essential
• Considerable experience in a customer facing role - essential
• Experience in an administrative role - essential
• Experience of working in international education - desirable
• Marketing experience - desirable

Skills and Knowledge

• Excellent verbal and written communication skills - essential
• Proficient in basic use of Microsoft Office suite - essential
• Knowledge of basic marketing principles - desirable
• Knowledge of international higher education - desirable

Personal Qualities:

• Well-presented and professional demeanor
• Flexible and positive attitude
• Organised and methodical
• Excellent interpersonal skills