WORKSHOP CONCEPT MANAGER at Global Profilers

Responsibilities:

• Implement, adapt and develop the Workshop Concepts as binding concept for the regional market in a systematic and coherent way based on framework and rules of SWS (Sales Workshop Services department)
• Responsible for the achievement of Bosch Service targets in terms of numbers, turnover and quality standards.
• Implement the Concept of Bosch Service Excellence and ensure the standards by co-ordination with other departments
• Support the Business Development of the Bosch Car Service Network by bringing new business opportunities to them
• Support via workshop concepts the Parts, Bytes & Services strategy of Automotive Aftermarket and contribute by that to the overall targets
• Coordinate all workshop binding activities as the interface to the Regional Director in region and Workshop Concepts at central department
• Bind workshops to Bosch and increase  Bosch turnover with workshop concepts 

Qualification and Experience:

• Advanced sales or marketing education.
• Minimum 5 years’ experience in automotive aftermarket service field; Workshop Management Experience (general process & organizational) preferential within OES environment (Manufacturer Franchised Workshops). 
• Thinks in an interdisciplinary way and also assesses situations from a different stake holder perspective
• Computer literacy in Excel, Word & Power point are essential; SAP knowledge an advantage.
• Fluent in English, French and German are beneficial.