Client Service/Front Desk Executive at Human Edge Consulting

JOB DESCRIPTION

To further strengthen our operational capabilities and business practices, we are seeking a dynamic individual to fill the position of:

The Role

The Client Service/Front Desk Executive at Human Edge is often the first point of contact with the company’s clientele. The Client Service/Front Desk Executive is expected to receive a steady stream of enquiries via various media and in person; and typically must be able to convey in-depth information about the company and its activities in a clear and concise manner at a moment’s notice.

Specific Responsibilities

• Maintain active records of visitors and first-hand client contacts
• Answer all incoming calls, determine purpose of callers and forward business calls to appropriate personnel/department
• Assist in preparing service proposals and collaborate with the company’s internal departments to help improve the quality of services rendered to clients.

JOB REQUIREMENTS

• Degree-qualified in any discipline
• Age: maximum of 26 years
• Strong interpersonal and communication skills
• Ability to manage time and projects efficiently and be detail oriented
• Strong judgment and decision-making skills
• Computer literate with good understanding of software spreadsheet programs such as Microsoft Excel.