E-Commerce Manager at Best Search Recruitment

Primary Objective

• The E-Commerce manager is responsible for designing, developing, implementing, maintaining, and upgrading websites and web service systems for the business.

Principal Accountabilities and Responsibilities:

• Responsible for designing, implementing, and managing all electronic commerce (EC) channels.
• Control all aspects of company's online business.
• Develop websites that will promote the brand and generate revenues.
• Define company's objectives for using electronic commerce and decide what computer applications are needed to achieve them.
• Develop marketing plans that explain how the e-commerce proposals will increase the company's business.
• Monitor the company's e-commerce strategies as they are being implemented.
• Staying up to date on any software or data management trends.
• Constructing and maintaining Web back-end systems and ensuring the currency, quality, and integrity of information on the sites.
• Track online sales progress by analyzing sales statistics, conducting online traffic studies, and analyzing site data.

Person Specifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, Operations Management, or equivalent experience. MCSE+Internet and PMI certifications are pluses.
• Minimum of 7 years of information systems and business unit experience, 5 of which are in increasing levels of responsibility in a technical management capacity and program management.
• Must have a strong ability to lead with a very strong understanding of what it takes to develop a successful e-commerce operation
• 4 or more years of team/project leadership responsibilities in a web/e-commerce environment, developing project plans and managing web-based solution delivery from implementation through to completion.
• Must possess a broad but thorough knowledge of EC and IT systems as well as comprehensive knowledge of relevant business functions and their interdependencies
• Thorough knowledge of Web technology and solutions, and experience delivering through third-party providers.
• Must have advanced knowledge of Visual Basic.
• Basic knowledge of networking protocols, configuration, network administration
• Excellent organizational skills.
• Experience in a large organization and experience developing successful vendor relationships.
• Experience with relational databases and object oriented and event driven techniques.
• Should have the ability to work effectively with a team in a leadership position.

Working Relationships:

• The E-Commerce Manager should be in constant touch with the GM, IT; Reservation Manager; Pricing Manager, Revenue Manager, and external service providers such as PSP, GDSs, CRS.