Account Manager (Telecommuncations) at MacTay Consulting

Responsibilities:

Market Strategy definition
• Identify business growth opportunities with new and existing customers.
• Identify and develop new markets/customers in accordance with assigned targets.

Relationship Management
• Develop, manage and maintain relationships with assigned customers.
• Develop and implement client plans- relationship goals, credit limits.
• Monitor customer expectations to ensure that quality and delivery of solutions meet customer expectations.
• Monitor and collect receivables from customers.
• Measure and monitor overall customer satisfaction (conducts customer for a, periodic customer satisfaction surveys)

Proposal/Business Case Development
• Work with design engineers during proposal development to ensure that customer needs are appropriately captured.
• Prepare commercial aspects of quotation (acceptable margins for customers) and puts into quotation.
• Develop and updates business case for potential customers (with input from design teams).

Contract Negotiation
• Submit proposals and follow up with customers to ensure that proposals are converted to projects/contracts.
• Negotiate contracts with client (with discussion with design and technical teams) to ensure that contract can be implemented.

Research & Solution Development
• Provide customer and market information/data as feedback for new solution development and current solution improvement in accordance with customer requirements and clients strategic goals.

Market Campaigning
• Suggest promotional strategies for enhancing company relationship with client’s/markets.

SALARY: N4m- N5m per annum.

Requirements

Qualification:University Degree
Relevant Certifications in sales
IT background preferable

Experience:5-8 years

Skills/Competencies:
Networking Result Oriented
Multi-tasking
Strong Communication
Good business judgement
Have proven record of generating new business
Vast knowledge of IT (solutions) industry
Excellent presentation and analytical skills
Confident, bold & outspoken