Performance Management Specialist at Resource Intermediaries Limited

Role Summary

To design, develop, implement, monitor and measure performance of all staff from the time of recruitment to exit of staff.

Responsibilities

• Design, develop, implement and subsequently maintain a robust Performance Management and Improvement system.
• Conduct workshops for staff on performance management system to enhance understanding and adherence to system standards.
• Analyze staff performance reports to ascertain areas for support in improving performance.
• Assist in managing organizational culture and focus specifically on a performance based culture in line with organizational goal.
• Liaise with unit heads to review periodically Key performance indicators for the various job positions.
• Facilitate and manage Performance Improvement Plan (PIP) process for low performing employees to close performance gaps and to optimize overall work performance.
• Liaise with the Learning and Development Specialist to identify necessary interventions to improve performance.
• Ensure planning, monitoring and appraisal of employee work results; and coordinate total company appraisal processes to ensure fairness and objectivity in the procedure.
• Assist in developing HR Strategies for high performance and business development in line with corporate vision & mission statement.
• Prepare analysis of all staff performance reports.
• Design and conduct client satisfaction survey for performance management system improvement.

Required Qualification

• A first degree in Business Administration, social sciences or any other related discipline with minimum of 5 years experience.

Desired Characteristics/Competences

• Must have good planning and organisational skills, effective communication skills, team building, interpersonal skills and presentation skills.
• Experience developing core competencies and implementing a competency-based performance appraisal system
• Must be able to work with diverse groups of employees.
• Must have experience in developing employee performance measures.