Analyst.Intranet & HRIS Management at T2 (Formerly 9Mobile)

Job Summary       

•     Support the Manager-Employee Engagement & Communication in creating, maintaining and updating content and functionality of the corporate intranet in line with the company's brand policies and internal communications objectives - including overall visual design, site navigation, site content, and user and stakeholder engagement.
•     Liaise with the IT Department to manage HR's IT and technology needs.

Principal Functions       

•     Develop and foster relationships with key stakeholders across the business to determine intranet needs and content (e.g. HR, IT, Brand & Communications, as well as functional leaders and staff on all levels).
•     Conduct research to understand intranet user needs and develop intranet content based on customer requirements/ business needs.
•     Ensure departmental sites on the intranet are updated based on organizational changes.
•     Support activities and initiatives to continuously improve end-user intranet experiences.
•     Analyze site usage, trends and quality by monitoring intranet site analytics and reporting on key performance indicators (KPIs).
•     Provide training to intranet end-users as and when required.
•     Assist in the development of procedures, policies and other strategic documents related to effective management of the intranet.
•     Ensure adherence to governance policy - relating to content creation, page layouts, and workflow and approval process and homepage maintenance.
•     Identify and recommend intranet software add-ons to enhance intranet user experiences across the business.
•     Build HR's IT, technology and metrics/ analytics capabilities by:

1.         Designing and building HR database(s)
2.         Implementing database integration within the department
3.         Managing HR data for business intelligence reporting
4.         Driving execution of HR-IT-based programmes/ projects
5.         Gathering, escalating, following up and reporting HR's IT/ ERP needs for resolution
6.         Liaise with the IT team to address opportunities and issues regarding the intranet and ERP.

•    Perform all other duties assigned by the Manager, Employee Engagement & Communication.

Educational Requirements       

•     Bachelor's degree

Experience, Skills & Competencies       

•     Between one (1) to two (2) years directly relevant post-NYSC work experience
•     Ideal candidate must be able to demonstrate basic to intermediate competencies in the following areas:

1.         Web technologies and best practice
2.         Adobe Creative Suite Software
3.         Proven online, graphic design and video editing skills
4.         Sound application of intranet languages such as HTML, CSS, JavaScript and XML
5.         Knowledge of Oracle Database Management