Manager Local Administration Services - Hub Central at Ericsson

Local Administration Services is a newly established organization in Ericsson’s Region sub-Saharan Africa (RSSA).  The responsibility of this organization is to support other Functional Areas in the execution of administrative tasks at the local companies.

We are now looking for a Manager Local Administration Services – Hub Central at Job Stage 7 for Local Administration Services RSSA based in Lagos, Nigeria.  As Manager Local Administration Services – Hub Central within Local Administration Services RSSA you are responsible for managing the delivery of administration services efficiently with high quality, speed, and a customer service mind-set, and a staff compliment of 26 employees within Ericsson’s legal entities / units in Nigeria and Ghana.

This position reports to the Regional Head of Local Administration Services RSSA who is based in Johannesburg, South Africa.

Role and Responsibilities

•     Create a productive work environment for individuals.
•     Create a productive work environment for own organization.
•     Drive Performance Management (Process).
•     Drive Competence Management.
•     Conduct Resource Management.
•     Manage unit finance.
•     Ensure execution of work.
•     Drive collective genius.
•     Embrace a customer service mind-set.
•     Enable new revenue.

Qualifications and Experience

•     MSc, MBA, or equivalent through experience.
•     Experience of shared services delivery.

Behavioural Competences

•     Working with People.
•     Relating and Networking.
•     Persuading and Influencing.
•     Formulating Concepts and Strategies.
•     Adapting and Responding to Change.
•     Entrepreneurial and Commercial Thinking.

Ericsson-wide Knowledge & Skills

•     Business Understanding.
•     Change and Improvement Management Skills.
•     Customer Insight.
•     ITIL Knowledge.
•     Knowledge Sharing and Collaboration Skills.
•     Market Insight.
•     Negotiation and Argumentation Skills.
•     Strategy Execution Knowledge and Skills.
•     Value Creation Knowledge.