Adexen is a global Human Ressources Company providing business services in Europe and Africa.
We support companies in all industries in the fields of HR, Legal, Finance, Sales & Marketing, Engineering and Supply chain.
We know how important people are to business. We also think that "People are the future of Africa"
We understand what...
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Ensure that Clearing and Forwarding function has its strong footing in the company by using the best methods to attract customers, maintain their needs in term of efficient delivery and rewarding services to improve revenue generation for the company.
Prospect and identify clients to facilitate the development of the business.
Design good implementable plans for clients business in line with company policy.
Create and manage new account for new clients.
Organize and manage the team in clearing, documentation and logistics for the smooth running of operations in the system.
Prompt attention to all clients’ complaints within the stipulated time frame and with good feedback to management.
Follow up with both operations and clearing staff to ensure that all documents are screened before capture and lodgment with customs to identify deviation (if any) and to inform clients immediately.
Ensure that all financial request and transactions are well handled with dispatch and address seemingly delay with management.
Ensure all facilities are in place for transporters and that all safety standards are met with other specific requirements from clients.
Ensure weekly update of activities.
Design clients meeting activities and take note for further follow up/actions.
Desired Skills and Experience
Bachelor's Degree from a recognized university
Minimum of 8 years experience in a multinational organization in a clearing and freight forwarding senior position.
Proven experience and vast knowledge in Freight Rate Structure under International trade.
Familiar with service delivery
Excellent organizational and leadership skills.
Strong teamwork spirit, hard-working and self-motivated.
Logical mindset with a desire to solve challenges while giving attention to details.
Outstanding communication and interpersonal skills.
Ability to work with diverse environment and cultures.
Good knowledge MS-Office Suite (Outlook, Excel and Word).