Loss Adjuster at Nicole Sinclair Consulting

Responsibilities

• Investigate and process insurance claims filed by policyholders.
• Interview claimant and witnesses to gather pertinent information.
• Handle and process a variety of claims, including automobile, life, and home insurance claims.
• Handle property claims involving damage to buildings and structures, or liability claims involving personal injuries or third-person property damage from liability situations, such as motor vehicle accidents, slip and falls, dog bites, or alleged negligent behavior.
• Inspect property damage to determine the extent of damages.
• Verify that coverage applies through an insurance policy.
• Evaluate damages to ascertain compensation amount.
• Consult police and hospital records.
• Consult with accountants, architects, construction workers, engineers, lawyers, and physicians to get expert evaluation.
• Examine photographs and statements.
• Listen to or watch audio or video surveillance.
• Record data and statements in the report.
• Evaluate all information to determine how the claim should be handled.
• Negotiate with the claimant to settle the claim.
• Work with attorneys to defend the insurer's position is claim is contested.
• Issue payout amounts.
• Prepare and present claims to insurance companies

Competency/Skill/Requirements

• OND in Insurance Management
• Problem-solving and decision-making skills in order to bring a claim to a conclusion
• Strong Oral and Written Skills
• Research, investigation and analytical skills
• Diplomacy, negotiation and influencing skills
• Customer Service
• Claim Handling
• Claims Adjuster experience
• Project management skills
• Attention to detail
• The ability to work under pressure and to strict deadlines
• Strong commercial awareness
• Integrity and professionalism
• A flexible approach to work
• The ability to remain calm in difficult circumstances