Offline Sales Agent at iROKO Partners Ltd

Duties & Responsibilities

• Converting potential customers face to face by answering product/service questions, suggesting information about subscription plans, payment options and devices.
• Bringing any relevant issues to line manager’s attention immediately
• Achieving and maintaining proficiency with our escalation matrixes
• Consistently staying up-to-date with new irokotv products/services
• Providing weekly reports on customer feedback to management
• Reviewing and making changes to customer accounts where necessary
• Providing assistance to the sales staff when needed

Candidate Requirements

• Proven problem-solver
• Adaptive to change
• Should have an Android phone
• Independent and resourceful
• Solid team player who thrives on working in a fast paced environment

We Offer You

• Product-focused training and development
• Customer handling training and development
• An amazing learning culture.
• A chance to be part of an international team that offers great opportunities for growth
• A startup environment and working mentality while being part of a well organized and recognized organisation (IROKOTV)