Technical Supervisor at Schneider Electric Nigeria

Duties & Responsibilities

• Technical supervision of the project in the training centers including overseeing the training of trainers of the centers
• Follow-up electricians in the field
• Technical support to electricians
• The Technical Supervisor will work closely with the retail team to support electricians.
• The technical supervisor should be technically sound and dynamic.
• Ensure together with the NAPTIN team that all administrative activities (including logistics, registration and operations) are carried out for the effective delivery of the training sessions.
• Send monthly reports on the training activities carried out in the centers
• Carry out feedback survey at the end of every training session to focus on improvement points and ensure the trainees have been successfully trained.
• Train NAPTIN trainers
• Supervision of the project in the training centers
• Follow-up of electricians in the field
• Provide technical support to electricians

Required Skills & Qualifications

• 3 years' minimum experience in a similar role
• Must hold a Degree in Marketing, Management, Business Administration or any related/similar course
• Experience in customer service will be appreciated
• Ability to work with little supervision and track multiple processes
• Computer-savvy
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills